Passengers have reported delays and cancellations on the new train line between Memmingen and Munich. We asked how it goes.
40 minutes faster than Memmingen distance Munich: This is possible with one of the new trains that have been running on the electrified railway line between Lindau, Memmingen and Munich since December 12. But how did E-Netz Allgäu get started? Here’s what we wanted to know from the train company that has been serving communications since mid-December: Go Ahead, based in Augsburg.
Some passengers we met at the station in Memmingen also reported delays and train cancellations in the first few days. “All professionals have started their careers at some point, and no one has been able to do everything from day one,” says Winfried Karg, a spokesperson for Go Ahead. “The whole company started over for us. We can see that the processes are becoming more and more routine, and our team has become more and more routine. more and more routine.
Some issues have already been resolved in consultation with DB Netz and other rail companies. Sometimes there are technical difficulties. Karg cites coupling trains as an example. But no technology is completely trouble-free anywhere, not even on rail. We are working to resolve these difficulties but are not seeing any unusual backlog.”
Regarding delays and train cancellations in the first few days, which passengers have reported to us, Winfried Carg says: “Some days there were almost no delays, on other days we weren’t operating on schedule as we would like. We are not satisfied with every single step. , but with the general development. We are confident that we will be able to achieve a stable operation in the near future – as far as we can influence it.”
Where there is a problem on the 200 km road
But not everything can be affected by the railway company. For example, track use, which can get in the way of sticking to a schedule. Winfred Carg describes the 200-kilometre route and where there is a problem:
- Munich Basing To Geltendorf: Approximately 35 kilometers from Munich-Basing to Geltendorf are two-lane. But this section is “occupied at times very intensely with up to six S-Bahn trains per hour in each direction, Eurocity trains from Munich-Zurich, regional trains from BRB and DB Regio and also from us, and of course also freight trains.”
- Geldendorf Until book: The next 26 kilometers from Geltendorf to Buchloe have two routes and are not somewhat problematic.
- book Via Memmingen to Hergatz: 120 km between Buchloe and Hergatz is a single track. The use there is high, there are many long sections of up to 14 kilometers and there is no substitute for it, that is, a faster train can overtake a slower one. “For this part of the route, we find that capacity is often completely exhausted during the day. (…) It is clear that delays can spread quickly to other trains. The delay between Lindau The Memmingen also affects the Memmingen-Munich department and vice versa. Also between Geltendorf and Pasing, it happens that we have to drive behind the S-Bahn and therefore progress much slower than planned.”
- Hergatz To Lindau: This part of about 20 kilometers long has two lanes and is used fairly normally.
As far as the capacity utilization of the illuminated trains in the first few weeks is concerned, the company does not wish to provide any numbers at the moment. Among other things, because no meaningful data was collected due to holidays, public holidays and the Corona epidemic.
Go Ahead has yet to receive a great deal of feedback from passengers. For some, it was the air conditioning on the trains, which may not have been optimally adjusted yet. “We are currently following this advice.” There are also inquiries about WiFi on trains. But this only works when the trains receive a mobile phone signal and can be distributed on the train. “This is a known issue in the area,” which is also documented by the Federal Network Agency. “What makes us really happy: Passengers repeatedly praise our friendly customer advisors and behavior. We also have comments from certified industry experts who describe our start as very successful.”
100 days of training
Winfred Karg did not want to provide further details. not yet. In politics, for example, new governments will be given 100 days of training. That’s what Go Ahead is asking for, too. The company is then ready to describe further impressions and experiences.
The three lines of Go Ahead:
in the electronic network geo It has the railway company Go Ahead and its headquarters Augsburg The lines RE 72 (Memmingen-Munich), RE 96 (Lindau-Memmingen-Munich) and RB 92 (Memmingen-Kißlegg-Lindau) were seized.
Re 96: The new RE 96 in particular provides a faster connection from Memmingen to Munich: according to the schedule, it reaches its destination about 40 minutes faster than previous trains. It takes 64 minutes. But it also stops less: stops at Mindelheim, Turkheim, Buchloe, Munich Basing and, finally, Munich Central Station. In addition to the ECE (Zurich – Memmingen – Munich) every two hours, the new RE 96 will now run to Munich every two hours.
Re 72: This train takes 76-93 minutes from Memmingen to Munich – depending on the number of stops at which it stops. The long-traveling train stops at Sontheim, Stetten, Mindelheim, Rammingen, Türkheim, Buchloe, Kaufering, Geltendorf, Munich-Pasing and Munich Central Station.
RB 92: It takes less than 70 minutes from Memmingen via Hergatz to Lindau Island.